L Labs , Inc. (hereinafter referred to as "L Labs") recognizes that the protection of personal information is not only the foundation of our business activities, but also our social responsibility. L Labs handles a wide variety of information, including information related to its products and services, as well as personal information provided by customers. In addition to establishing related regulations and a management system for the protection of personal information, we have established the following privacy policy, which is thoroughly communicated to our directors and employees, so that they may use, manage, and protect personal information appropriately in accordance with this policy.

1. Acquisition, Use and Provision of Personal Information
In conducting our business activities, we have established an information management system to protect personal information in accordance with the actual conditions of each of our business operations, and we handle personal information appropriately in accordance with prescribed rules regarding the collection, use, and provision of personal information, taking into consideration that our customers provide us with important information.
2. Compliance with Laws and Regulations
We will comply with laws and regulations regarding the handling of personal information.
3. Security Measures
In order to protect personal information, we will take measures to prevent leakage, loss, alteration, or destruction of personal information by managing such personal information, specifying how personal information is taken out of the company, and preventing unauthorized access by third parties, in accordance with our regulations on information security.
4. Requests from the Person in Question
If we receive a request from a person to disclose, correct, delete, use, or provide his/her personal information, we will respond to such request in good faith.
5. Personal Information Management Rules
In order to promote understanding of the importance and necessity of protecting personal information among our directors and employees, and to ensure appropriate management of personal information, we have established personal information management rules and regulations, and will comply with these rules.
6. Deleting your account and information
JSAT App is a platform that provides a job-based, job-specific Japanese conversation skills test. When you delete your account, your profile, photos, test records, certificates will be permanently removed. If you decide to delete your account, please email to jsat.support@llabs.com, and we will have someone to handle it for you. Once you confirm the account deletion, it will take immediate effect and cannot be undone.

Purpose of Use of Personal Information

With respect to personal information that we receive (or have received) in connection with our business activities, we will use such information only for the following purposes.

1. Your Personal Information
  • To provide you with information about our products and services
  • To contact you in response to your inquiries about our products and services
  • To carry out transactions such as after-sales service regarding our products and service information, etc.
  • To confirm your identity for the purpose of selling or providing our products and services
  • To conduct questionnaire surveys and monitoring surveys regarding our products and service information, etc.
  • To conduct marketing activities regarding our products and services
  • To provide other information on our products and services
2. Personal Information of Shareholders and Investors
To exercise rights and fulfill obligations in accordance with laws and regulations.
To manage shareholders in accordance with laws and regulations.
To provide information and conduct surveys for shareholders and investors regarding IR activities.
3. Personal Information of Our Business Partners
To communicate and conduct business negotiations as necessary in the course of business.
To manage information and process income and expenditure.
4. Personal Information of Job Applicants
To contact, provide information and conduct surveys regarding recruitment activities.
5. Personal Information in Public Relations Activities
To provide information as part of public relations activities.
6. Personal Information Regarding Environmental Conservation Activities
To provide information on CSR and environmental conservation activities and to conduct questionnaire surveys.

Contact for Inquiries

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via emails at <jsat.support@llabs.com>.